Guest / Concierge Services

Our knowledgeable concierge team can provide you with the information you need to plan your visit to The Cliffs. We can provide detailed information regarding the appointments and services listed below including directions, phone numbers, and websites. Should you need a personal concierge to make all of your arrangements for you, or plan a detailed itinerary for you and your guests, our fee-based Executive Level Concierge services are also available for your convenience. 

Wellness and Spa Activities and Treatments

  • Massage Therapy
  • Personal Services such as Facials, Body Wraps, Hair Appointments, Etc
  • Personal Trainer
  • Fitness Activities


  • Dining reservations
  • In Home Personal Chef
  • Local Restaurant information
  • Wine Tastings
  • Picnics

Personal Services

  • Babysitting
  • Pet Sitting

Transportation Services

  • Airport Transportation information
  • Limousine Service
  • Rental Car


  • Historic Tours
  • Culinary Tours
  • Theater
  • Sporting Events
  • Local Events
  • Concerts
  • Local Attractions

Outdoor Activities

  • Cycling
  • Boating
  • Guided Fishing Tours
  • Hiking Information and Maps
  • White Water Rafting
  • Canoeing
  • Kayaking
  • Horseback Riding
  • Tennis
  • Organic Farm Tour

Executive Level Concierge Services (Fee-Based)

  • Occasion Services: Cakes, Balloons, Flowers, Gifts, or other special touches for Weddings, Anniversaries, and Birthdays
  • Holiday arrangements to celebrate your traditions while you are away from home
  • Personal deliveries: shipping and handling packages, dry cleaning services
  • Booking air travel, transportation, and other travel services (payment authorization required)
  • Group reservations or event dining
  • Tickets: Whitewater Rafting, Outdoor Adventure Packages, Greenville Drive Baseball, Biltmore Estate Admission, Winery Admission, Culinary Tours, Concerts
  • Reserving special tours or private guided tours of local cities or landmarks
  • Private Airport Information
  • Helicopter Tours

Other Services

 - Special arrangements for any occasion can be made by our professional and caring staff. Please call 864-836-8244 and speak to our Guest Services Assistant for more information or email [email protected].